Terms & Conditions

Terms & Conditions Information

Unless otherwise indicated, all content is copyright, trademark, and / or other intellectual property right held, controlled or approved by Luggages Expert, one of its subsidiaries or third parties who have licensed their materials World suitcase and are protected by the right of Canadian and international copyright trademarks and other intellectual property laws. The compilation (meaning the collection, arrangement and assembly) of all content on this Site is the exclusive property of Luggages Expert and is also protected by Canadian and international copyright, trademark and other intellectual property laws.

Luggages Expert and its suppliers and bodies issuing licenses reserve the intellectual property rights of all texts, programs, products, processes, technology, content and other materials that appear in this website. Access to the site does not give and should not be considered as conferring upon anyone any license under the Luggages Expert rights or intellectual property rights of third parties.

The names and logos World suitcase and all related products and service names, design marks and slogans are trademarks or Luggages Expert service marks All other trademarks are the property of their respective companies.

No brand licensing trade or service mark is granted in connection with the material contained in this site. Access to this website does not authorize anyone to use any name, logo or mark in any way.

References on this site about the names, marks, products or services of third parties or hypertext links to other sites where information is provided solely for your convenience and does not constitute in any way, nor imply endorsement Valise Mondiale, sponsorship or recommendation of the party, third party information, products or services. World suitcase is not responsible for the content or accuracy of materials on this site. If you decide to link to these sites, you do so entirely at your own risk.


Cancellation of your order online

To honor your commitment to deliver you as soon as possible, we can cancel or change an already placed only if we receive your request before shipping. If you wish to cancel your order, please contact customer service as soon as possible. However, once an order is placed, we can not guarantee that we will be able to remove it in time before shipping. If we can cancel the order, you will see this in the Your Account and Order History.
To request cancellation of an order, thank you to send an email services@luggagesexpert.com.This email address is being protected from spambots. You need JavaScript enabled to view it..”>


Fees applicable return

The customer must bear the costs of return delivery

To exercise your right of withdrawal, please notify us via email at services@luggagesexpert.com and follow the return procedure set out below:
Return Process:
Thank you to contact services@luggagesexpert.com and mention the number of your order. We will email a return label, a return number and return instructions.
Pack goods to be returned (only unused items in their original packaging, complete with original labels, accessories, user guide, warranty), in the original carton to prevent damage during transfer .
Thank you to print the return label and put it on your return package. The return label will contain all necessary data such as your name, address and the return address, phone number, section number and / or description of the returned item and the number back.
Please carefully read the return instructions and contact our delivery service for recovery, as indicated in the return instructions. You need to organize the recovery in 7 days from the date we sent you the email with the return label.
Provided that you have well respected all return instructions, we will proceed with your refund within 30 days. If you do not follow all return instructions, we will notify you by email of the reason we can not accept your return.
Thank you to only return goods bought online, following the procedure described above. Products purchased online can not be returned to our stores or at our distributors or be refunded or be returned by them.